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inbox.conversations_list

Listar conversas da caixa de entrada. Conversas da conta atual, da mais recente à mais antiga, só dos números que o membro pode usar (e, com "só livres e as próprias" ligado, só as sem atendente ou do próprio membro). Filtros combinados com E: tab (mine = atribuídas a mim; queue = abertas sem atendente; all), kind (direct = só individuais; group = só grupos), statusIn (open, assigned, resolved, closed), channelId/channelIdIn, priorityIn, unread (mensagens não lidas), awaitingReply (última mensagem é do contato), unreadByMe (marcada não lida ou com entrada depois da minha leitura), lastMessageAfter/lastMessageBefore (ISO, inclusivo), q (nome, telefone ou ticket como #000123 ou 123). assignedToIn e includeUnassigned são só para administradores. origin diz se o contato veio de anúncio. Paginação por cursor (devolvido em nextCursor). total é a contagem de todas as conversas que casam com os filtros (sem o cursor), só na primeira página; nas seguintes é null. viewAsAttendantId (só admin) faz tab: mine valer para aquele atendente.

  • Endpoint: POST https://app.atomiks.com.br/api/v1/inbox.conversations_list (corpo JSON)
  • Quem pode chamar: membro da conta
  • Escopo da chave: messages:read
  • Grava dados: não
  • Pela chave de API: sim
  • Ferramenta MCP: inbox_conversations_list
  • Ficha em JSON: https://app.atomiks.com.br/api/v1/openapi.json (operationId inbox.conversations_list)

Entrada

CampoTipoObrigatórioNota
tab"mine" | "queue" | "all"não
kind"all" | "direct" | "group"não
statusIn"open" | "assigned" | "resolved" | "closed"[]não
channelIdstring (uuid)não
channelIdInstring (uuid)[]não
qstringnão
unreadbooleannão
awaitingReplybooleannão
unreadByMebooleannão
assignedToInstring (uuid)[]não
includeUnassignedbooleannão
priorityIn"low" | "normal" | "high" | "urgent"[]não
lastMessageAfterstring (date-time)não
lastMessageBeforestring (date-time)não
viewAsAttendantIdstring (uuid)não
archivedbooleannão
cursorstringnão
limitintegernão
JSON Schema
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "type": "object",
  "properties": {
    "tab": {
      "type": "string",
      "enum": [
        "mine",
        "queue",
        "all"
      ]
    },
    "kind": {
      "type": "string",
      "enum": [
        "all",
        "direct",
        "group"
      ]
    },
    "statusIn": {
      "minItems": 1,
      "maxItems": 4,
      "type": "array",
      "items": {
        "type": "string",
        "enum": [
          "open",
          "assigned",
          "resolved",
          "closed"
        ]
      }
    },
    "channelId": {
      "type": "string",
      "format": "uuid",
      "pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$"
    },
    "channelIdIn": {
      "minItems": 1,
      "maxItems": 100,
      "type": "array",
      "items": {
        "type": "string",
        "format": "uuid",
        "pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$"
      }
    },
    "q": {
      "type": "string",
      "maxLength": 80
    },
    "unread": {
      "type": "boolean"
    },
    "awaitingReply": {
      "type": "boolean"
    },
    "unreadByMe": {
      "type": "boolean"
    },
    "assignedToIn": {
      "maxItems": 100,
      "type": "array",
      "items": {
        "type": "string",
        "format": "uuid",
        "pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$"
      }
    },
    "includeUnassigned": {
      "type": "boolean"
    },
    "priorityIn": {
      "minItems": 1,
      "maxItems": 4,
      "type": "array",
      "items": {
        "type": "string",
        "enum": [
          "low",
          "normal",
          "high",
          "urgent"
        ]
      }
    },
    "lastMessageAfter": {
      "type": "string",
      "format": "date-time",
      "pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d:[0-5]\\d(?:\\.\\d+)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
    },
    "lastMessageBefore": {
      "type": "string",
      "format": "date-time",
      "pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d:[0-5]\\d(?:\\.\\d+)?(?:Z|([+-](?:[01]\\d|2[0-3]):[0-5]\\d)))$"
    },
    "viewAsAttendantId": {
      "type": "string",
      "format": "uuid",
      "pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$"
    },
    "archived": {
      "type": "boolean"
    },
    "cursor": {
      "type": "string",
      "maxLength": 300
    },
    "limit": {
      "type": "integer",
      "minimum": 1,
      "maximum": 50
    }
  }
}

Exemplo

curl -X POST https://app.atomiks.com.br/api/v1/inbox.conversations_list \
  -H "Authorization: Bearer $ATOMIKS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"tab":"queue","statusIn":["open","assigned"],"limit":50}'

CLI:

node cli/atomiks.mjs inbox.conversations_list --json '{"tab":"queue","statusIn":["open","assigned"],"limit":50}'

MCP: ferramenta inbox_conversations_list com a mesma entrada.

Saída

Sucesso: {"data": ...} com o formato abaixo.

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "type": "object",
  "properties": {
    "items": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "string"
          },
          "channel": {
            "type": "object",
            "properties": {
              "id": {
                "type": "string"
              },
              "kind": {
                "type": "string",
                "enum": [
                  "whatsapp_cloud",
                  "whatsapp_web"
                ]
              },
              "connectionType": {
                "anyOf": [
                  {
                    "type": "string",
                    "enum": [
                      "coexistence",
                      "new_number",
                      "qr"
                    ]
                  },
                  {
                    "type": "null"
                  }
                ]
              },
              "webProvider": {
                "anyOf": [
                  {
                    "type": "string",
                    "enum": [
                      "evolution",
                      "waha"
                    ]
                  },
                  {
                    "type": "null"
                  }
                ]
              },
              "displayPhone": {
                "type": [
                  "string",
                  "null"
                ]
              },
              "verifiedName": {
                "type": [
                  "string",
                  "null"
                ]
              }
            },
            "required": [
              "id",
              "kind",
              "connectionType",
              "displayPhone",
              "verifiedName"
            ],
            "additionalProperties": false
          },
          "contact": {
            "type": "object",
            "properties": {
              "id": {
                "type": "string"
              },
              "name": {
                "type": [
                  "string",
                  "null"
                ]
              },
              "phone": {
                "type": [
                  "string",
                  "null"
                ]
              },
              "avatarUrl": {
                "type": [
                  "string",
                  "null"
                ]
              }
            },
            "required": [
              "id",
              "name",
              "phone",
              "avatarUrl"
            ],
            "additionalProperties": false
          },
          "lastMessageAt": {
            "type": [
              "string",
              "null"
            ]
          },
          "lastMessagePreview": {
            "type": [
              "string",
              "null"
            ]
          },
          "lastMessageSender": {
            "type": [
              "string",
              "null"
            ]
          },
          "windowExpiresAt": {
            "type": [
              "string",
              "null"
            ]
          },
          "unreadCount": {
            "type": "number"
          },
          "unreadByMe": {
            "type": "boolean"
          },
          "origin": {
            "type": "string",
            "enum": [
              "ad",
              "organic"
            ]
          },
          "status": {
            "type": "string",
            "enum": [
              "open",
              "assigned",
              "resolved",
              "closed"
            ]
          },
          "priority": {
            "type": "string",
            "enum": [
              "low",
              "normal",
              "high",
              "urgent"
            ]
          },
          "assignee": {
            "anyOf": [
              {
                "type": "object",
                "properties": {
                  "id": {
                    "type": "string"
                  },
                  "name": {
                    "type": [
                      "string",
                      "null"
                    ]
                  }
                },
                "required": [
                  "id",
                  "name"
                ],
                "additionalProperties": false
              },
              {
                "type": "null"
              }
            ]
          },
          "ticket": {
            "type": [
              "string",
              "null"
            ]
          },
          "mutedByMe": {
            "type": "boolean"
          },
          "pinnedAt": {
            "type": [
              "string",
              "null"
            ]
          },
          "windowState": {
            "anyOf": [
              {
                "type": "string",
                "enum": [
                  "open",
                  "closing",
                  "closed"
                ]
              },
              {
                "type": "null"
              }
            ]
          },
          "isGroup": {
            "type": "boolean"
          },
          "groupSubject": {
            "type": [
              "string",
              "null"
            ]
          },
          "archivedAt": {
            "type": [
              "string",
              "null"
            ]
          },
          "blockedAt": {
            "type": [
              "string",
              "null"
            ]
          },
          "unreadMentionId": {
            "type": [
              "string",
              "null"
            ]
          }
        },
        "required": [
          "id",
          "channel",
          "contact",
          "lastMessageAt",
          "lastMessagePreview",
          "windowExpiresAt",
          "unreadCount",
          "unreadByMe",
          "origin",
          "status",
          "priority",
          "assignee",
          "ticket",
          "mutedByMe",
          "windowState",
          "isGroup",
          "groupSubject"
        ],
        "additionalProperties": false
      }
    },
    "nextCursor": {
      "type": [
        "string",
        "null"
      ]
    },
    "total": {
      "type": [
        "number",
        "null"
      ]
    }
  },
  "required": [
    "items",
    "nextCursor",
    "total"
  ],
  "additionalProperties": false
}

Erros

{"error": {"code", "message", "requestId"}}. Códigos: invalid_input (400), unauthorized (401), forbidden / account_pending / scope_missing (403), not_found (404), limit_reached (409), internal (500).